Photo :

  • M. MEAUXSOONE
  • Pierre PRESTAT
  • Marine ARBORIO

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After contacting the customer service department, and in the absence of a satisfactory response within 1 month, the customer may refer the matter to the Tourism and Travel Ombudsman, whose contact details are given below:
Postal address: Médiation Tourisme et Voyage
BP 80 303 75 823
Paris Cedex 17
Website: www.mtv.travel